Lighboard - Little Lights On the Lane
Client
Lighboard - Little Lights On the Lane
Year
2023
Scope of Work
Art Direction | Website Design
Location
US - Remote
Lightboard, an event management platform, was created for Little Lights On The Lane, a premium wedding venue in Iowa, and other venues. Previously, they struggled with using multiple apps for bookings, payments, and coordination documents. Lightboard solves these challenges by enabling them to create projects, manage payments, and share information with couples, keeping them informed throughout the process.
The Process
Discovery
Starting with staff member interviews we analysed and assessed their current processes. We mapped their current services through a service blueprint and began to define the areas for improvement.
Define
We defined the key features we were replacing in their current mix of systems and began to create a list of deliverables to match and exceed in the updated system. We decided early on the tools that would allow the flexibility to create and match these tasks, Webflow, Airtable and Stripe formed the front-end, back-end and payment platform.
Develop
We developed a brand new client management system, that would for the foundation for the events team. We replaced repetitive tasks with a form that built up a project with the client at the heart, adding project, contract and invoicing data to the core client. The backend was supported by a Webflow front end that visualised that data in a beautiful filterable format that would give the project manager a great overview of the upcoming tasks.
Deliver
The client wanted to create this tool as a template for other event management tools around the US, we will create this structure, deliver for this client and test before recreating for other event space owners.
